We have launched a customer relationship ticket management system, which you can access here:
https://horoscode.atlassian.net/servicedesk/customer/portals
No. The site can be used without a user account, no registration is required. Only register if you want to be a regular supporter. Monthly support.
An account is only required if you want to provide regular support. You can then manage your subscriptions in your account. The login address: My Account
The length of the analysis varies from individual to individual, but averages 60 minutes.
48 KHz and 32 bit (float). We strived for the best possible quality.
It may vary depending on its length. 100 MB on average.
We store the files on our server for six days or three downloads, then delete them so as not to take up unnecessary storage space. After deleting it can be regenerated if you need it or some error occurred during the download.